Terms & Conditions

Most items and orders are shipped on the same day, unless otherwise advised. Vigor will ship your order prepaid and added to the invoice. Orders are usually shipped via UPS (Red, Blue, Orange, or Ground), Federal Express, truck or other common carrier services that are available upon request Insurance and C.O.D. charges will be at the customer’s expense.

Minimum Order
There is a minimum order requirement of $100.00. All orders under $100.00 will be charged a $10.00 service fee.

Payment Terms
Terms are C.O.D. for first order. Buyers wanting other payment terms must submit bank information and credit references. Vigor accepts approved company checks, cashier checks, money orders for UPS, Federal Express delivery, or will call. Drop shipments must be paid in full prior to shipment, unless other arrangements have been made.

Cancellation of Stock Product
Orders of stock products may be cancelled within 7 days of placing the order.

Custom Product Term
Custom ordered products cannot be returned or exchanged. Vigor will replace any customer at once if all claims for product, which has a defect in materials or workmanship. Please call to arrange replacement. All orders for custom products are final and cannot be cancelled once they are confirmed.

Damage or loss occurring during transition should be reported to the carrier at once. All claims for product shortage or damage must be made within 7 days of receipt of shipment. All claims must be by phone, fax or E-mail.

All products have a one year warranty unless otherwise specified. Vigor warrants that the goods furnished will be free from defects in materials or workmanship. This warranty is limited to repair or replace products, which provide to be defective upon our inspection. Please call to arrange a return of defective items. Misuse or alteration of products cancels all warranties.